Unfortunately, we can not process returns or exchanges for any items that are purchased while on sale. This is a strict policy of ours, and we are certainly sorry if this poses an inconvenience, but we must adhere to it.
ALL TRANSACTIONS FOR ON-SALE ITEMS ARE FINAL.
Colorado FreeSkier uses FedEx as its main shipping carrier – this means we can only ship to a PHYSICAL SHIPPING ADDRESS. All shipping charges include: shipping, handling, and insurance for your parcel. We can also use the US Postal Service, but this method of shipping will undoubtedly take longer to get to you, and may be more expensive (if you would like us to use the US Postal Service, please place your over the phone as USPS shipping is not an option at checkout online).
Following are the rates for shipping via FedEx:
|
TOTAL PURCHASE AMOUNT
|
SHIPPING CHARGE
|
SHIPPING METHOD
|
| $0.00-$49.99 |
$7.00
|
GROUND
|
| $50.00-$99.99 |
$9.00
|
GROUND
|
| $100.00-$199.99 |
$11.00
|
GROUND
|
| $200.00-$699.99 |
$17.00
|
GROUND
|
| $700.00-$100,000.00 |
$22.00
|
GROUND
|
| $0.00-$49.99 |
$13.00
|
EXPRESS SAVER
|
| $50.00-$99.99 |
$17.00
|
EXPRESS SAVER
|
| $100.00-$199.99 |
$21.00
|
EXPRESS SAVER
|
| $200.00-$699.99 |
$25.00
|
EXPRESS SAVER
|
| $700.00-$100,000.00 |
$31.00
|
EXPRESS SAVER
|
| $0.00-$49.99 |
$15.00
|
2nd DAY AIR
|
| $50.00-$99.99 |
$20.00
|
2nd DAY AIR
|
| $100.00-$199.99 |
$25.00
|
2nd DAY AIR
|
| $200.00-$699.99 |
$35.00
|
2nd DAY AIR
|
| $700.00-$100,000.00 |
$45.00
|
2nd DAY AIR
|
| $0.00-$49.99 |
$35.00
|
PRIORITY OVERNIGHT
|
| $50.00-$99.99 |
$40.00
|
PRIORITY OVERNIGHT
|
| $100.00-$199.99 |
$50.00
|
PRIORITY OVERNIGHT
|
| $200.00-$699.99 |
$60.00
|
PRIORITY OVERNIGHT
|
| $700.00-$100,000.00 |
$75.00
|
PRIORITY OVERNIGHT
|
PLEASE NOTE THE FOLLOWING ESTIMATIONS FOR SHIPPING TIMES:
~GROUND: 4-6 BUSINESS DAYS WITHIN CONTINENTAL USA
~EXPRESS SAVER: 3-4 BUSINESS DAYS WITHIN THE CONTINENTAL USA
~2nd DAY AIR: 2 BUSINESS DAYS WITHIN THE CONTINENTAL USA
~PRIORITY OVERNIGHT: DELIVERED BY 3PM THE NEXT DAY WITHIN THE CONTINENTAL USA
***ALL ORDERS MUST BE PLACED BY 11AM MST TO QUALIFY FOR SAME DAY SHIPPING***
We accept Visa, Mastercard, and American Express for credit cards. We can also take a certified check that is mailed to us. If you are using a Certified Check as payment, please make sure that is made out to Colorado FreeSkier, and is shipped to the following address:
Colorado FreeSkier
ATTN: PAYMENT
PO Box 4053
Crested Butte, CO 81224-4053
Please make sure to use the US POSTAL SERVICE for sending a Certified Check.
Returned item(s) will be credited to you only as IN-STORE CREDIT ONLY upon their receipt to Colorado FreeSkier. In order for a return to be credited, the item(s) must be in brand new condition (this means unused and unwashed) with its original packaging and labels intact.
An item that you would like to exchange needs to be in the same condition as is described in the Returned Item(s) sentence above. Exchanges are strictly subject to available in-stock inventory. All exchanges will need to be accompained by an original receipt/invoice from Colorado FreeSkier.
